1. Introduction
At Dutees, we respect your privacy and comply with applicable data protection laws. This policy explains how we collect, use, and safeguard your information on Dutees.com.
2. Information We Collect
- Personal Information: you provide: name, email, phone, shipping/billing addresses, order details.
- Payment Data: (collected via secure processors; not stored on our servers).
- Communications: any messages, feedback, or customer service inquiries.
- Usage Data: IP address, browser type, device info, pages visited, time spent, via cookies and analytics.
3. How We Use Your Data
We use your information to:
- Process your orders and shipments.
- Facilitate account creation, authentication, and support.
- Send order updates, promotional offers, and brand communications (contact per your preferences).
- Analyze website usage and improve user experience.
4. Cookies & Similar Technologies
We use cookies to:
- Remember login preferences and user settings.
- Distinguish between human/computer visits for security.
- Understand how you use the site to improve performance.
Cookie options:
- Essential cookies: Required for site operations and cart functionality.
- Analytics cookies: Help us understand site usage.
- Preference cookies: Save language, display settings.
You can manage cookies through your browser settings. Removing cookies may affect user experience and login functionality.
5. Sharing & Disclosure
We do not sell or rent your personal information. We may share information with:
- Service providers (payment processors, shippers, email services) under confidentiality terms.
- Legal authorities, if required by law, or to protect our rights and those of our customers.
6. Embedded & Third-Party Content
We may feature embedded content (e.g., YouTube videos). These may load third-party cookies and track interactions. Consult their privacy policies for details.
7. Data Retention
- Order details and account information are retained as long as needed to provide services and comply with legal obligations.
- Analytics and cookies are typically kept for up to one year, or as defined by third-party services.
8. Your Rights
- Access & Correction: You can request export of your personal data or ask us to correct/update it.
- Deletion: You may request erasure of your data, unless we are legally required to retain it.
- Opt-Out: Choose not to share promotional communications at any time.
To initiate requests, contact team@dutees.com. We'll respond within applicable legal timeframes.
9. Security
We use technical and organizational safeguards—encryption, secure servers, access controls—to protect your data. However, no online system is 100% secure. We cannot guarantee absolute protection, though we strive to reduce risk.
10. Privacy of Minors
Our Site is meant for users aged 18 and above. We do not knowingly collect personal information from minors. If you believe your child has submitted data, please contact us to have it removed.
11. Policy Updates
We may revise this policy occasionally. Any changes will be posted at Dutees.com with an updated effective date.
12. Contact Us
For privacy inquiries, or to exercise your rights, please reach out to:
Dutees
Email: team@dutees.com
Address: 2‑106/2 Avinashi Palladam Road, Vanjipalayam, Tiruppur, Tamil Nadu 641663, India